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Video: How to improve your performance management


GE’s performance management system, introduced in 1974, worked wonderfully for decades. But as things moved into the new millennium, it became obvious that it was too rigid for a fast moving, modern world. The organisation decided they needed something that would not only be flexible, but inspiring as well.

Listen as David Arkell, HR leader for GE Australia, NZ and PNG, explains how his company completely replaced their performance management system and in the process empowered their workers. It began with the realisation that what was important to the company was not input but output – it doesn’t matter what your sexuality, gender or background might be and it doesn’t matter where or how you work – what matters is what you can offer.

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