When conducting business, having emotional intelligence is important – it helps you ‘read’ people. But emotional intelligence relies on cultural context. So how can HR professionals and leaders bridge the gap from one culture to another?
As more Australian businesses look to break into overseas markets, having a knowledge and appreciation of different cultures can provide a competitive advantage. Dr Tom Verghese, director of Cultural Synergies, speaks with us about what individuals can do to become more culturally aware and communicate more effectively.
Dr Tom Verghese will be speaking about developing culturally intelligent leaders at AHRI’s National Convention on 26 August. Registration is now open. Click here for more information.