3 jobs found
Recruitment and Talent Officers

Australian Security Intelligence Organisation (ASIO)

The opportunity

We are seeking people for a variety of positions within our Recruitment Teams from an AE4 to AE6 (APS4 - APS6 equivalent) level. You may or may not have recruitment experience, but you will be responsible for contributing to the recruitment of specialist roles across ASIO, including intelligence, technical and corporate roles, as well as ASIO's high priority entry level programs like Graduate and Traineeship recruitment. You will often be the first point of contact for people enquiring about an ASIO career, or you may even be the ‘face' of ASIO Recruitment for in-person or virtual recruitment activities. As part of the Recruitment team, you will work closely with business areas across the organisation to understand their resourcing needs to ensure we attract and recruit the best and brightest talent for ASIO.

Role responsibilities

AE4 Recruitment and Talent Support Officers may be required to:

  • Assist with organising interviews and assessment centres.
  • Process a variety of recruitment actions to support the team including updating records and databases, reimbursements and other ad hoc administrative tasks.
  • Provide support to assist with candidate selection and checking.
  • Monitor the central inbox to field incoming queries from job candidates and other stakeholders.
  • Contribute to the ongoing improvement and streamlining of the talent acquisition process.

AE5 Recruitment and Talent Officers may be required to:

  • Draft candidate recruitment information packs.
  • Advertise job vacancies.
  • Assist with organising interviews and assessment centres.
  • Assist with or coordinate the completion of referee checks.
  • Respond to candidate enquiries and provide high level of candidate care throughout the recruitment process.
  • Think creatively to enhance the talent acquisition process, in line with ASIO requirements.
  • Contribute to the review of recruitment outcomes.

AE6 Recruitment and Talent Specialists may be required to:

  • Work closely with business areas to determine recruitment requirements.
  • Develop and enhance candidate recruitment information packs.
  • Facilitate the selection process including organise interviews and assessment centres, undertake referee checks and ensure recruitment outcomes are met.
  • Liaise with a diverse range of internal and external stakeholders, including representing ASIO at recruitment forums such as careers fairs and graduate events.
  • Provide a high level of candidate care throughout the recruitment process with a proactive attitude to candidate support.
  • Think creatively and innovatively to streamline and enhance the talent acquisition process, in line with ASIO requirements.
  • Deliver reporting and metrics, often for a senior executive audience, which includes providing strategic recommendations to ensure efficient and effective recruitment decisions are made.
  • Contribute your own subject matter expertise, advise on best practices and think strategically to improve outcomes.

What you will bring

You will bring with you a diverse range of skills, qualifications and life experience. We invite applications from people with the following attributes:

  • Strong written and verbal communication skills.
  • Sound decision making and judgement skills.
  • Ability to operate in a high tempo environment.
  • Demonstrated ability to prioritise work, under supervision.
  • A high level of accuracy and attention to detail.
  • A strong commitment to work collaboratively in a busy and dedicated team.
  • At the AE4 and AE5 levels, work experience in a related field and/or demonstration of transferable skills is desirable but not mandatory.
  • At the AE6 level, Recruitment or Talent Acquisition experience and HR skills and experience are highly desirable.

What we will offer you

ASIO provides a number of benefits to its staff including:

  • A competitive salary, including a 7.5 per cent allowance for maintaining a Positive Vetting security clearance.
  • Employer superannuation contributions of 15.4 per cent.
  • A variety of leave options, including 4 weeks annual leave.
  • Flexible working arrangements to assist you to maintain your work-life balance (please note: due to our unique working environment, work from home options may not be available).
  • Access to 7 staff-led diversity and inclusion networks.
  • Study assistance, including financial support and study leave for tertiary education.
  • Access to an Employee Assistance Program (EAP).

Eligibility

To be eligible for the role, you must be:

  • An Australian citizen.
  • Assessed as suitable to hold and maintain a Positive Vetting security clearance.
ASIO is committed to fostering a diverse and inclusive environment, where all staff are valued and respected. We welcome and value applications from all eligible candidates, irrespective of gender, sexual orientation, ethnicity, religious affiliation, age or disability. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Closing date and time

Monday 18 March 2024 at 5:00pm AEDT.

Enquiries

If you require further information after reading the selection documentation, please contact ASIO Recruitment at careers@asio.gov.au or phone 02 6257 4916. We thank all applicants for their interest in applying. In accordance with ASIO policy, we will notify unsuccessful candidates but will not provide feedback on any aspect of the selection process.  
Canberra, ACT
$81,990 – $112,037 per year
Account Coordinator

AHRI

About AHRI: Advancing HR to benefit people, workplaces and business

The Australian HR Institute (AHRI) is the national association representing HR and people management specialists in Australia with approximately 60 employees and dedicated volunteers based in Melbourne and across Australia supporting over 16,000 members. AHRI enables the profession through its membership model, professional standards and certification, professional development opportunities, HR knowledge and insights through AHRI Assist, and using its voice to advocate for and influence HR best practice.

About the team:

The Member Services and Experience team is the customer service centre team for the organisation. This team plays a key role across AHRI delivering on the operations and administration of all AHRI’s products and services to meet and exceed the expectations of our customers.

About the role:

Reporting to the Manager, Member, Services and Experience the Account Coordinator will be offered as a full-time opportunity. The Account Coordinator will have responsibility to service, facilitate and promote the suite of AHRI’s services and programs through excellent customer support and efficient administration in collaboration with the team members.
The successful candidate will have the chance to engage with members and customers, learn about the HR profession and work in collaboration with team members and across the AHRI community. Your duties will include but are not limited to:
  • Provide excellent customer service to AHRI members and customers via online enquiries and inbound and outbound phone calls.
  • Provide guidance, information, and solutions to members and customers.
  • Identify customer needs to promote engagement and usage of AHRI products and services.
  • Support customers and create value for AHRI customers in every interaction.
  • Monitor and respond to enquiries via our Customer Relationship Management system (CRM - Microsoft Dynamics).

About you:

To be successful in this role you will need to have:
  • Demonstrated commitment to customer service excellence, being the first point of contact via phone (inbound & outbound) and emails
  • Previous experience in Customer Service or Membership Support or equivalent.
  • Strong communication skills, warm and professional approach and solutions focused.
  • Demonstrated work ethic and can follow through and complete tasks to deadlines.
  • Highly accurate administrative skill, attention to detail.
  • Highly developed computer systems skills (MS Office, Outlook, web, Customer Relationship Management system (CRM) and database skills).

Why join us?

  • Flexibility: AHRI has embraced Hybrid working. Opportunity to collaborate at our Melbourne CBD office, work from home and request short periods to work remotely, interstate or overseas. All requests are reviewed in accordance with AHRI’s Flexible Working Policy.
  • Leave: Paid parental and partner leave and ability to purchase additional leave.
  • Learning: In addition to on-the-job training, employees can access AHRI run events such as networking forums, webinars, short courses and conferences and formal education.
  • Culture and Values: AHRI values trust, diversity, learning, evolving and collaboration. We connect through quarterly all employee in person team sessions in Melbourne CBD to share insights and knowledge and build relationships through social gatherings.

How to apply:

Interested candidates can apply via sending their current CV and cover letter to  AHRI is an equal opportunity employer. We embrace diversity and are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander Community.
Melbourne CBD
Level 2/31 Queen St, Melbourne VIC 3000
3 jobs found
Sorted by
Recruitment and Talent Officers

Australian Security Intelligence Organisation (ASIO)

The opportunity

We are seeking people for a variety of positions within our Recruitment Teams from an AE4 to AE6 (APS4 - APS6 equivalent) level. You may or may not have recruitment experience, but you will be responsible for contributing to the recruitment of specialist roles across ASIO, including intelligence, technical and corporate roles, as well as ASIO's high priority entry level programs like Graduate and Traineeship recruitment. You will often be the first point of contact for people enquiring about an ASIO career, or you may even be the ‘face' of ASIO Recruitment for in-person or virtual recruitment activities. As part of the Recruitment team, you will work closely with business areas across the organisation to understand their resourcing needs to ensure we attract and recruit the best and brightest talent for ASIO.

Role responsibilities

AE4 Recruitment and Talent Support Officers may be required to:

  • Assist with organising interviews and assessment centres.
  • Process a variety of recruitment actions to support the team including updating records and databases, reimbursements and other ad hoc administrative tasks.
  • Provide support to assist with candidate selection and checking.
  • Monitor the central inbox to field incoming queries from job candidates and other stakeholders.
  • Contribute to the ongoing improvement and streamlining of the talent acquisition process.

AE5 Recruitment and Talent Officers may be required to:

  • Draft candidate recruitment information packs.
  • Advertise job vacancies.
  • Assist with organising interviews and assessment centres.
  • Assist with or coordinate the completion of referee checks.
  • Respond to candidate enquiries and provide high level of candidate care throughout the recruitment process.
  • Think creatively to enhance the talent acquisition process, in line with ASIO requirements.
  • Contribute to the review of recruitment outcomes.

AE6 Recruitment and Talent Specialists may be required to:

  • Work closely with business areas to determine recruitment requirements.
  • Develop and enhance candidate recruitment information packs.
  • Facilitate the selection process including organise interviews and assessment centres, undertake referee checks and ensure recruitment outcomes are met.
  • Liaise with a diverse range of internal and external stakeholders, including representing ASIO at recruitment forums such as careers fairs and graduate events.
  • Provide a high level of candidate care throughout the recruitment process with a proactive attitude to candidate support.
  • Think creatively and innovatively to streamline and enhance the talent acquisition process, in line with ASIO requirements.
  • Deliver reporting and metrics, often for a senior executive audience, which includes providing strategic recommendations to ensure efficient and effective recruitment decisions are made.
  • Contribute your own subject matter expertise, advise on best practices and think strategically to improve outcomes.

What you will bring

You will bring with you a diverse range of skills, qualifications and life experience. We invite applications from people with the following attributes:

  • Strong written and verbal communication skills.
  • Sound decision making and judgement skills.
  • Ability to operate in a high tempo environment.
  • Demonstrated ability to prioritise work, under supervision.
  • A high level of accuracy and attention to detail.
  • A strong commitment to work collaboratively in a busy and dedicated team.
  • At the AE4 and AE5 levels, work experience in a related field and/or demonstration of transferable skills is desirable but not mandatory.
  • At the AE6 level, Recruitment or Talent Acquisition experience and HR skills and experience are highly desirable.

What we will offer you

ASIO provides a number of benefits to its staff including:

  • A competitive salary, including a 7.5 per cent allowance for maintaining a Positive Vetting security clearance.
  • Employer superannuation contributions of 15.4 per cent.
  • A variety of leave options, including 4 weeks annual leave.
  • Flexible working arrangements to assist you to maintain your work-life balance (please note: due to our unique working environment, work from home options may not be available).
  • Access to 7 staff-led diversity and inclusion networks.
  • Study assistance, including financial support and study leave for tertiary education.
  • Access to an Employee Assistance Program (EAP).

Eligibility

To be eligible for the role, you must be:

  • An Australian citizen.
  • Assessed as suitable to hold and maintain a Positive Vetting security clearance.
ASIO is committed to fostering a diverse and inclusive environment, where all staff are valued and respected. We welcome and value applications from all eligible candidates, irrespective of gender, sexual orientation, ethnicity, religious affiliation, age or disability. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Closing date and time

Monday 18 March 2024 at 5:00pm AEDT.

Enquiries

If you require further information after reading the selection documentation, please contact ASIO Recruitment at careers@asio.gov.au or phone 02 6257 4916. We thank all applicants for their interest in applying. In accordance with ASIO policy, we will notify unsuccessful candidates but will not provide feedback on any aspect of the selection process.  
Canberra, ACT
$81,990 – $112,037 per year
Account Coordinator

AHRI

About AHRI: Advancing HR to benefit people, workplaces and business

The Australian HR Institute (AHRI) is the national association representing HR and people management specialists in Australia with approximately 60 employees and dedicated volunteers based in Melbourne and across Australia supporting over 16,000 members. AHRI enables the profession through its membership model, professional standards and certification, professional development opportunities, HR knowledge and insights through AHRI Assist, and using its voice to advocate for and influence HR best practice.

About the team:

The Member Services and Experience team is the customer service centre team for the organisation. This team plays a key role across AHRI delivering on the operations and administration of all AHRI’s products and services to meet and exceed the expectations of our customers.

About the role:

Reporting to the Manager, Member, Services and Experience the Account Coordinator will be offered as a full-time opportunity. The Account Coordinator will have responsibility to service, facilitate and promote the suite of AHRI’s services and programs through excellent customer support and efficient administration in collaboration with the team members.
The successful candidate will have the chance to engage with members and customers, learn about the HR profession and work in collaboration with team members and across the AHRI community. Your duties will include but are not limited to:
  • Provide excellent customer service to AHRI members and customers via online enquiries and inbound and outbound phone calls.
  • Provide guidance, information, and solutions to members and customers.
  • Identify customer needs to promote engagement and usage of AHRI products and services.
  • Support customers and create value for AHRI customers in every interaction.
  • Monitor and respond to enquiries via our Customer Relationship Management system (CRM - Microsoft Dynamics).

About you:

To be successful in this role you will need to have:
  • Demonstrated commitment to customer service excellence, being the first point of contact via phone (inbound & outbound) and emails
  • Previous experience in Customer Service or Membership Support or equivalent.
  • Strong communication skills, warm and professional approach and solutions focused.
  • Demonstrated work ethic and can follow through and complete tasks to deadlines.
  • Highly accurate administrative skill, attention to detail.
  • Highly developed computer systems skills (MS Office, Outlook, web, Customer Relationship Management system (CRM) and database skills).

Why join us?

  • Flexibility: AHRI has embraced Hybrid working. Opportunity to collaborate at our Melbourne CBD office, work from home and request short periods to work remotely, interstate or overseas. All requests are reviewed in accordance with AHRI’s Flexible Working Policy.
  • Leave: Paid parental and partner leave and ability to purchase additional leave.
  • Learning: In addition to on-the-job training, employees can access AHRI run events such as networking forums, webinars, short courses and conferences and formal education.
  • Culture and Values: AHRI values trust, diversity, learning, evolving and collaboration. We connect through quarterly all employee in person team sessions in Melbourne CBD to share insights and knowledge and build relationships through social gatherings.

How to apply:

Interested candidates can apply via sending their current CV and cover letter to  AHRI is an equal opportunity employer. We embrace diversity and are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander Community.
Melbourne CBD
Level 2/31 Queen St, Melbourne VIC 3000
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