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VIDEO: How to work with a recruitment agency


Outsourcing is a daily reality for a lot of HR professionals and one of the key areas where many seek a partnership is in recruiting. But bringing outsiders in to help you hire is always a little tricky. How do you help them help you, and give them an accurate vision of what you’re looking for?

HR consultant Ricky Nowak talks to Ronnie Lewis, founder and managing director of Match Executive, about some tips for HR professionals when they want to work with a recruitment agency. Including how and why honesty is absolutely crucial, and why getting in early works better than trying to play catch-up.

(For what HR’s responsibilities are when a decision to outsource is made, read our guide.)

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Colin Imms
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Colin Imms

I don’t disagree with what was covered in this video, IF you work in an organisation that can afford recruitment agency fees. The impost makes using a recruitment agency out of reach for many organisations, despite what value they may be able to offer. Many businesses I have worked for in the private sector handle their recruitment in-house, and the process is managed pretty well. Where I work now we try and source candidates ourselves, and only call on an agency for assistance if we can’t find what we need. This works pretty well for us.

Sharon Dolan
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Sharon Dolan

I would’ve liked to have heard more about how to better brief the recruitment consultant and focusing on this critical part of the relationship. Too many consultants for the best intentions assume to know what my business and I find I have to almost force a detailed brief on them. That’s why when I find a great consultant who takes this time I stay with them.

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