How the nature of the workforce is changing


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written on April 3, 2017

The percentage of workers who are non-permanent – including freelancers, consultants and contractors – is rising in most industries. In fact, an Ardent Partners study estimates that 45 per cent of the global workforce will be contingent workers in 2017.

Given this trend, it’s likely that eLearning platforms will become more vital to employers looking to coordinate, educate and inform an increasingly diverse and contingent workforce.

The benefits and challenges of non-permanent staff

Contingent workers allow businesses to be strategic, cost-effective and agile – scaling staff numbers up and down as needed, and drawing on valuable or specialised skill sets and talents quickly. In return, many workers enjoy the flexibility and freedom of contingent work, a better work-life balance and the variety of work on offer.

But this new way of working comes with challenges. How do you coordinate, educate and inform a diverse and changing workforce? How do you ensure everyone is on the same page when it comes to vital compliance issues like occupational health and safety (OH&S), human resources information, legalities and on-the-job training?

How technology can help

Technology is one of the reasons the contingent workforce is flourishing. The rise of a mobile workforce is driven by recruitment platforms that allow faster sourcing of staff and better matchmaking. It is easier than ever for workers to sell their skills and employers to find them, allowing them to work anywhere in a global workforce.

And technology is one of the solutions for employers looking to solve the challenges of a contingent workforce. For example, eLearning is one such technology that is already helping in a number of ways.

Streamline the onboarding process

Onboarding becomes increasingly complex with the scale and diversity of skills that come with expanding contingent workforces – eLearning allows employers to streamline the process. Businesses can use eLearning platforms to provide effective contractor induction and onboarding information by consolidating all required modules into a single platform and tailoring content to suit different types of workers. This speeds up the process of hiring new staff and ensures they hit the ground running.

Create a safer workplace

Delivering uniform and up-to-date information on workplace safety, processes and legalities can be challenging when recruiting new workers. eLearning platforms can ensure all staff are up to date with OH&S compliance and therefore create a safer working environment.

Keep abreast of changes

It can be difficult for all staff to be on the same page when it comes to changing regulations. But eLearning can incorporate new information and tools in real-time, meaning on-the-job courses are always current.

Make learning measurable

How do you effectively measure the success of your on-the-job training without it becoming onerous and time-consuming? eLearning is interactive and measured, with in-built quizzes and assessments feeding back into future learning to make sure your workers gain something from it.

A customised learning journey

Different staff require different training, which can be time-consuming and expensive to roll out. Unlike traditional learning, eLearning platforms can customise and tailor learning programs to each individual or each role – staying abreast of changing learning requirements and feeding information back into the learner’s journey is incredibly easy.

Flexible learning and delivery

A disparate workforce can be difficult to gather for regular training. eLearning platforms can be used anywhere and anytime, improving flexibility, removing the need for costly travel, eliminating the hassle of distance and facilitating the growth of the contingent global workforce.

No matter what industry – from banking to mining – technology like eLearning can make managing the contingent workforce easier.

Want to learn more? Read our free eBook, How to refine eLearning for the changing workforce.


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