For or against: What is more powerful in influencing behaviour: words or body language? Philip Yaffe, author and international communications expert, and Pamela Thorpe, author and management trainer with Viva…

We know words have power. But what about the way we stand, smile or even nod? Here are some ways you can let your body language do the talking.

Who hasn’t bridled at being spoken to condescendingly? A subtle form of bullying, being patronised can leave you feeling infuriated and impotent. Here's what to do about it.

It’s well known that copying someone’s body language can make them like you, but new research suggests copying the way someone speaks could also help.

Dr Louise Mahler explains to AHRI chairman, Peter Wilson, the truth behind body language, the art of breathing and why Obama is the master.

Emotional labour has always been part and parcel of the HR function. However, to prevent long-lasting harm and build resilience, a suite of emotional load management tools is required.

Practising trauma-informed HR can go a long way towards fostering a mentally and psychologically safe work environment. 

What should you keep in mind when doing an Acknowledgement to Country? And what do you need to know about Sorry Business? To mark NAIDOC Week, two experts answer six…

A key part of your professional development plan should be building strategic professional relationships. If you're not sure where to start, try the 'power mapping' method.

Have you ever worked with someone who sucked the life out of the room as soon as they entered it? Then you might benefit from these tips for dealing with…